Bell Trans podium is located outside of Door 9 in the baggage claim area. If you book online, print out whatever confirmation stuff they email to you. When I went to the podium, the staff looked at me like I was crazy when I gave them my name and said I booked an online reservation. I wrote down my reservation number on a post-it and the employee took it and looked at it like it was dog doo.
I booked an online VIP airport special. It cost $58. I didn't shop around to see if this was a deal or not. I thought it was for a shuttle, but we ended up with a sedan. A nice surprise. Driver was nice guy and advised me to call the day before to confirm my pick reservation. I didn't want to do that because if I booked it online and got a reservation confirmation then it's all set, right? But I did. Rep said it was confirmed.
The driver called earlier than scheduled pick up time and said she was ready for me. When we got to the airport she asked for my voucher. I had no idea what she was talking about. Told her I did not have one. She was irritated. After calling it in they told her I didn't need one.
So be prepared to deal with some disconnection amongst the staff. And between you and me, I regret tipping the last driver as much as I did after she shot me shitty judgement eyes for not having that voucher.