The best in booking shows in Phoenix, no contest.
The venue is set up really well. The lighting tends to be low but other than that pretty good. Always clean. Nice smoking patio.
The restaurant is good but they could offer some less expensive options-- it is a venue after all.
The sound is hit or miss, it tends to be bass heavy and blows out the other instruments. They tend to not care much about mixing for local or supporting bands unfortunately.
The wait staff is nice. The security is the worst only second to The Marquee. I probably went there 2-3'x a week for a year before anyone in that place even began to remember me. Others of my friends have been harassed about their ID's which was totally bogus. Other venues seem to make an effort to know their regular customers . This place seems like they couldn't care less -- it comes across as pretentiousness. For this reason I'll give them a 3 instead of a 4. Embrace your community that pays to keep money in your pockets and your doors open.