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  • I wanted to love this St. Louis location since it's so close to my house, but it's just not going to happen. While the service was great in terms of the employees, the speed of service was seriously lacking. I came in on a Friday evening at about 7pm and there were only 2 waitresses working the floor. The place was considerably full. The tables in the back were all full and there were only a couple tables in the front and a couple of seats at the bar that were empty. The waitresses that were on duty were very friendly and very helpful, but all their efforts weren't enough to keep up with a full restaurant. Just to give you an idea of wait times, my friend and I were seated at a table 4 steps from the bar where they grab our drinks. We waited about 10 minutes for our glasses of water to be delivered to our table (at one point, I was just tempted to get it myself because I was so thirsty). Our app took 20 minutes to get delivered and our wings and fries (don't think it takes that long to cook wings and fries) were delivered another 20 minutes after that. The food was mediocre. The wings that I had at the City Place location were much juicier. These ones were pretty dry. As much as I'd love to score this place solely on customer service, I just can't. The servers were super friendly and they were doing everything that they could to help everyone out, but I think they were just very understaffed on the floor and in the kitchen.
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