I'm also surprised by the negative reviews. The 2 women in the office are very nice and very professional. The park itself is not be the best area of las vegas but the rv park is safe (they have security) residents that walk property which is nice and every one is very friendly. Approximately 20 mins to strip and close to 2 nice casinos. (Sam's & Boulder Station) stores and plenty of restaurants. Park has 3 laundry rooms, 3 showers/restrooms builing which are kept clean & park is maintained and Rates very are reasonable..