| rev:text
| - Went during Winterlicious for a Tuesday dinner.
For $35, I had the carrot soup, venison stew, and apple+cranberry crumble.
--PROS--
The soup was excellent. It was creamy and at the same time still had enough of the carrot's texture leftover. Wish they gave more though.
The stew was good. Not as good as the soup, but decent.
The service is as expected for an establishment under the 'licious banner (except for the hostess).
The atmosphere, decor, ambiance was good, although it has a few issues that could be fixed if they wanted to.
My mom and dad had the cappuccino. She claims it was the second best cappuccino she's ever had. Dont know how significant that is cause she doesnt usually drink coffee anyways, but she likes so posting it here.
--MEH--
The desserts are a bit small for my liking. But it is dessert. Owell.
The place could be a tad brighter, but that's probably just personal preference.
And as a few yelpers have mentioned, the noise level is a bit too high. Probably something to do with the sound absorption materials of the ceiling, walls, and kitchen (dinning hall and kitchen are pretty much one room). Or the fact they tried packing in too many tables.
--CONS--
The tables were too crowded. I'm pretty sure if there's a fire in the kitchen (beside our table), breaking the windows would be faster than heading for the doors. There's a few spots where the waiters themselves needs to walk sideways to get through.
Portions for the entree was too small. My brother asked for McD even before the bill has arrived, and he eats less than me. I dont feel the price justified the small portions. I didnt expect it to be full, but certainly not a feeling of hunger still. Had to go get BK nuggets after ($2 for 10).
But my biggest concern was the hostess. I'm assuming it was one of the owners as she didnt serve any of the tables and mainly stood at the station beside the entrance.
She saw us when we walked in, but no smile or eye contact and proceeded to explain the menu to another customer. Ok, fine, she's busy, whatever. After she finished, she walks to the kitchen to do something for a bit, comes back and avoids eye contact with me and starts pressing the reservation screen. Glances at me and asks me the cordial "How are you?". I respond and asks the same, silence. Ok, fine, straight to the point then. I told her our reservations, she finds it, grabs some menus, turns around, and mumbles "This way" (which I can barely hear). Walks to a spot two tables away to the our tables and then just looks a me. Pauses for a bit, and then squeezes between the chairs of other customers to get to our table, places our menu on the table and walks off. We still havent received a smile or a feeling of a warm welcome. Ok, fine, she was busy and tired so had to half ass that, ok.
Our entree came and we're enjoying it. She comes over and does the courteous "How's everything so far?" No eye contact at all when asking that. None! Then walks off even before waiting for our response. What the heck!
==OVERALL==
Based on overall experience, I would avoid because of the service of one person.
The place itself isnt too bad and the food is actually quite good. Although the portions themselves could be bigger given the price.
For $35 Winterlicious dinner, I'd suggest another restaurant.
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