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  • I am a good tipper. In fact, I am a sometimes too generous tipper, but I believe if you get good service-and having worked in the service industry myself at times-that should be rewarded. That said, this is the 1st time I haven't tipped a penny for a pedicure. I got in quickly and all seemed to be going well until she started using the pumice thing on the heels of my feet. She didn't ask if I needed "callous removal" which is when they bring out the big guns.... an acid type product and/or a cheese grater like implement. It is 5 dollars extra, but as like to walk around in my bare feet a lot (indoors and out), I always need those big guns. When I asked her why she had not offered it to me, she said," you don't need it." When I told her I knew I needed it because I had pretty big callouses on my heels, she replied, "no, here feel them." I felt them and knew that I needed it. I said once more, "I know I need it, I am happy to pay the $5 extra", she said, "No. Callous removal will go too deep in your heels." Even though I now knew as she looked at the women waiting she just wanted me out of the chair so she would have higher turn over.....so she could give more of her lackluster pedicures. It was also the first time in the history of my pedicure experience I wasn't offered a sea salt scrub on my legs. That's no big deal, but sometimes I like it and will pay the extra bucks for that too. Her leg massage felt like a disinterested 4 year old was doing it. The piece de resistance however, was the nail polish application, or lack there of. I had gone and bought my own color beforehand as I often do. Sometimes in the salons the polishes are old or I don't find the shade I'm looking for. She put one coat on my big toe and said, "Oh, this is too sheer to show up." By this time I was really pissed and said icily, "Not if you put 3 coats on!" Then I just told her to remove the polish from the one nail; that I would go home and do it myself. I was also going to have to do my own callous removal so there was really no reason to have even gone there. I said it was the single worst pedicure I'd ever have, announced to the whole shop it was the first time I wouldn't be tipping anything for a pedicure and got out of there ASAP. Boo, Nina VIP Nail.....Boo.
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