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| - Well, this is probably the fourth review i have ever done. I am old and
type with two fingers. I hate to sit and type.
Our family has been with Mark since the Pro Diesel days. We found Mark through a friend, which was great since we had just lost our old shop.
Our family car was in need some expensive work. I went to Mark for a estimate and was surprised that the total bill was less, parts and labor. Ok will his work last? Was the bill a come on, get us in and then start running up the bill later on? No on both accounts. It became a running joke, "hey dad, I hit a rabbit" and the general response was, "Call Mark". So everything is humming along and BOOM, new guy comes in to do the front desk, estimates and things head straight downhill. Friends that we referred start calling saying the new guy was very condescending to the ladies of the house, ordering parts wrong, more expensive parts and labor would go up if you didn't point it out to him. Then if you did he would get a get a attitude. They all said they were leaving, and did. So we lost Mark and ended up with a man that though he knew it all. Not for long.
Thanks be to the car and tire gods Mark opened up his own shop. We have been back with Mark since he opened and so the old joke is back, "hey! The plumbing is backed up, call Mark".
I would refer anyone to Mark. Even the guy running the front desk at the old shop.......
Thanks,
John S.
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