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  • This has got to be one of the worst experiences that I have EVER had at a restaurant. We arrived and were told that there would be a 10-15 minute wait...45 minutes later, nothing. We did not see anyone seated while we were waiting and nothing was said to us at all as we stood right there (it was as if we ceased to exist). The hostesses look confused the majority of the time but just kept adding names to their list and giving times that we certainly unrealistic. A couple bar seats opened in the main dining room bar and we made a beeline to them as they are supposed to serve the full menu there (and it was first come, first served). We sat down and waited as the bartender walked back and forth in front of us about 5 times without even an acknowledgement. He finally asked what he could get us (after waiting about 10 minutes) and we asked for a food menu. He grabbed a menu and set it in front of us. It was a drink menu....no food. He said that he was leaving and that we would probably have to get our food and drink at the other bar and walked away. I thought surely the restaurant would replace him as there were about 15-20 people still at the bar when he said that he was leaving (it was about 7pm and busy....so I am dumbfounded how a manager would let the bar go unattended in prime time hours with that many people waiting currently to be served and because of the ever growing list at the front). He left the bar area and we saw him talking to what looked like a manager.....he was there for about 15 more minutes. We still had no food, no drink, no menu and NO SERVICE at all (now over an hour into this nightmare). OH....and we never took our name off of the list at the front....and were still never called to a table. (We have been here before and the service wasn't great then either...but at least we were able to sit and eat). We finally decided to just leave and pick something up on the way home. I think the lack of service (TWICE now) was SO BAD that I would never go back again....AND we are locals!!!
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