They were recommended by several people in my community. Not having had a dog before which required grooming made me cautious at first. But my family and I are really glad we called them. The groomer (Michelle) showed up on time and explained everything she could do. She listened to us and made recommendations. Couldn't ask for more. We've used them twice so far and are very happy with how our mini aussiedoodle came out. Reasonable prices even for someone who wasn't used to having their dog groomed. Typically (for me) there has been a two week wait which is not an issue. Can't beat the convenience plus they are very friendly.