I needed a new battery at 8pm. Although I knew that I could get one at lots of stores, I wasn't sure if I had the tools to install it myself. I stopped by this O'Reilly's location and the man at the desk (I can't remember his name) was VERY friendly. He helped me find the right battery and when I told him that my car was in the parking lot, he grabbed his tools and installed it for me! I don't know if this is common here, but I was shocked by it (no pun intended). He did a great job and it was very quick. I think I paid a little more for the battery itself than I would have if I had gone to Walmart or similar, but they also wouldn't have installed it (free!) at 8pm. Thanks!!!