My husband has been suffering from GI problems the last couple months. His Doctor referred him to see Dr. Chen. Booking an appointment was a breeze plus super nice staff. No attitude, no rudeness! :) The wait prior to the appointment was short. The website has all the forms you need which in convenient. He'll be have a procedure soon so I completed his pre-op paperwork using the website. The website was easy to navigate. Will update post after procedure!
UPDATE: Procedure day was a breeze. The MA called us to see if he wanted to come in for an earlier time so of course we did. After the procedure Dr. Chen explained everything he did and after care instructions. The nurse also explained it as well. Only thing, we never received a call of the results from his biopsy.