I only come to this location when I go to Nellis AFB and it's never that great. Customer service needs some help, two polite employees does not make up for ten rude ones unfortunately. It's a nightmare going inside and the time it's dirty. I prefer the drive-thru but I can sit there for ever saying hello and no one responds or I'll get a response to wait, not a please at all!!! That makes me kinda angry. I know some would not care but I've worked customer service before and it's not polite when you add a rude tone and attitude on top!!!
I don't make it to breakfast often. It's been a long time since I've ordered an Egg McMuffin, so I indulged. I paid $1.19 drink upgrade for a large orange juice and I got a watered down juice so I went they the drive-thru and the lady was rude like I was the picky customer, I only want what I pay for and a little dash of politeness since they get paid for it!!!