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  • Easily made an appointment online for 12 noon. Signed in at 11:45am with no one running the counter. A few minutes later, a busy phlebotomist breezed by the counter and said to sit down in a very dismissive, unfriendly tone. So I sat and wondered how long would this take. A few minutes later, four of the staff were at the counter talking about their manicures. This must not be a very fun job...I understand...no one wants to be here. But truth be told, I was called at 11:58am, my blood-test was performed, and I was back in my car by 12:03pm. Don't expect southern hospitality. Get in, get out, and move on. Next! On a side note, you can also make an appointment on the automated phone line. I made a reservation on each system (phone and online) at the exact same time in hopes of getting the earliest appointment. Online gave me an appt for the very next day, while the phone system said the earliest appt was three days later. I always recommend smiling and being nice but it may really help if you do this at Quest. In my short time there, I actually got a couple of the staff members to smile. It makes a difference. Be well.
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