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  • First of all, I know. This is Subway and it's weird to write a review. However, the experience last night was SO BAD that it had to be written. Went for a quick lazy Sunday sandwich pickup last night. 2 young girls were working and seemed friendly. They were having issues with the toaster oven and several people were already waiting ahead of us for toasting purposes. Cold sandwich? Eh, better than waiting. So they started the process with us. I asked for "a turkey sandwich on wheat". The first girl misunderstood me THREE TIMES in thinking I said I wanted "8 turkey sandwiches on wheat ". Not sure what part of my 2 person, yoga pants, let-me-get-back-to-netflix aura made her think I'd want to cater a party. Once it was established that I wanted just 1 sandwich, she moved forward in the slowest meat/cheese/veggies assembly imaginable. Asked for spinach. Received 4 carefully placed spinach leaves. Asked for more, she literally placed 2 more. On a foot long sandwich. Same with peppers and tomatos. At this point, thinking a veggie shortage must be happening, I asked for a shake of salt and pepper and moved to the payment area. During this whole time, several people were getting angry about the girls not knowing how to reset the oven. For whatever reason, they kept taking orders for hot sandwiches and only THEN telling the customers about the oven and the long queue waiting. Not sure how that turned out. A very disturbing observation: Yes, they wore gloves. No, they never took them off. For anything. The girls used the gloves to push buttons on the oven, to process payment, everything. There really isn't a point to wearing them if you touch everything with them. Finally home, my husband and I happily sit down to continue our Community binge watching session with some mediocre sandwiches to round out the weekend. First bite...AHHHHH! This girl had literally put so much salt and pepper on our sandwiches that there was a visible layer of black among the veggies. I know that I didn't watch while she added this since I was getting ready to pay, but no one expects more than a quick shake. This was enough to season meat for a full meal for 8 people. Literally could taste nothing but salt and pepper. If the employees had seemed competent, we would have taken the subs back and just asked for a refund. We knew this was not the case (there was no manager there either) and that we'd be met with blank stares, so we just threw them away. Such a waste of time. Moral of the story: Don't go to this Subway unless your taste buds are dead.
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