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  • Pharmacy practices bait and switch pricing tactics. I brought in my prescription on Monday evening and gave them a document which entitles me to a price of 272 82. They accepted the document and took my prescription. When I went to pick up my prescription 2 days later, they tried to charge me over $290 for my prescription. When I showed them the document I've given them two days earlier showing a price of 272.82 they claimed that the price was no longer valid and that I had to pay the higher amount. I asked them if I could refresh the document from the web page and they said I could. I refreshed the document from the web page and the price code was still 272.82 on the internet. They still refused to honor the price code period I then showed them that competing pharmacies in the neighborhood are offering the prescription for $279 or $280, and the only reason I came to Smith's was because they were few dollars cheaper than the competition. They then claimed that the other pharmacies would not honor their posted prices either!?!? so they have obviously no way of knowing that. I needed my medication today so I had no choice but to pay $290.92 which was more than $18 higher than the price I was told when I submitted my prescription. I would suggest that people not use this Pharmacy. If you must use this Pharmacy, insist that they charge you for the prescription that the time you give it to them, not when you pick it up, so they cannot play price bait and switch with you.
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