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  • I've been to this place a few times because it's close to my home but after my last visit, I will NEVER go back. I arrived an hour and a half prior to closing time listed on their door asking for a gel manicure and gel pedicure simultaneously. While I understand concurrent mani/pedi cannot always be accommodated, they were not busy but I was told they didn't have enough staff to do both. I was understanding but became suspicious while my manicure was being done & the salon continued to accept multiple walk-in clients asking for multiple services. Again, I'm not sure why I was told they did not have enough staff for a simultaneous mani/pedi, they were NOT busy and closing wasn't for at least an hour. When my manicure was complete, I expected to be brought to a pedicure chair however, I wasn't so I had to ask again at which point I was told by the nail tech that she didn't have time but she would check if someone else did. She then told me that she was sorry but no one was available for a pedicure because they were closing. Um, huh?? It was 6:15pm- the sign on their door says that they are open Monday-Saturday until 7pm. Any intelligent, respectable business person in an over-saturated service driven industry would have accommodated a pedicure even if it had been slightly after closing time, WHICH IT WAS NOT! So I left. I wasn't going to argue with staff to pay for pedicure services; I'll take my business somewhere they appreciate their clients. Upon paying, the nail tech tried telling me that the salon is updating their hours on the door but they're correct on business cards- well, VERY FEW PEOPLE HAVE YOUR SALON'S BUSINESS CARDS BUT MANY PEOPLE VIEW THE SIGN ON YOUR DOOR!!! SO CORRECT IT BEFORE YOU SPEND TIME AND MONEY PRINTING BUSINESS CARDS!! To top the terrible experience, 2 days later the polish peeled completely off one of my nails and 3 days later it's lifting/peeling off others. I am very frustrated and disappointed. I'll never go back & would not recommend.
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