Tony is my favorite. Great customer service. Not sure who did my nails and pedi tonight but not my fav. Cut my nail and toe when drilling :( seemed to start rushing because it was almost 7. Oh and I HATE trying to be up sold. After saying no to gel he still asked and said just $15 more. Understand that people are at times on a budget and don't want to spend $70 on gel feet and hands and maybe are okay with regular polish ! I don't like feeling pressured.