More of a dessert place than a coffee shop, I'd say, as the desserts and the boba are the highlighted items. As far as shaved ice goes, I think they do a nice job with it--it's not my favorite dessert, but I've had it a few times, and they do a solid job with it. The service was also patient and helpful, which is a plus. The inside of the place is nice, and there are a few outlets around (not too many though).