I sent an email last night way past 10pm and the owner Shauna was so kind to reply back and get me scheduled last minute. You can tell she puts a lot of effort into her business by personally contacting people based off yelp reviews and responding ASAP even if it is late at night. When I pick a service I pick one from a place I know values their customers. You can't go wrong with Shauna. Good experience bad experience she's going to do her best to get you taken care of. You can see it in all of her reviews. Really awesome customer service !