I can't believe I haven't reviewed Marcy! Well I found Marcy through Yelp while searching for places to try waxing with. It was my first time, I was nervous but I wanted to experience. I saw that she had good reviews (and a good deal when I went to her website) so I decided to schedule with her. I was very pleased! Of course it hurt because it was my first time but Marcy made it so I wouldn't focus so much on the wax. She told me everything that was going to happen, how I may feel and she educated me on how to take care of my skin following the wax. Marcy is very personable! Which is a plus when someone is in your area *wink* handling business. I've gone to her 3 times and each experience has been pleasant. Her schedule is flexible and she does a good job at getting me in during the times that are best for me. Clean environment. She practices a healthy method of waxing (not using the same stick over and over again). I honestly have no complaints and I recommend her whenever someone talks about waxing. Trying to get my boyfriend to go....still working on his nerves. Oh! And she uses hard wax, no strips unless there are a few fine hairs. I love her!