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| - Where to start oh where to start..
Well it was a fellow Yelpers Birthday, Pourina. So his wonderful gal threw a big surprise party for him in which a few other prominent Yelpers attended. So thats the Why as to why we were there. The layout of the place is actually pretty nice. I've been to the past two restaurants here and Wok Bar ousts them both.
BIG PROBLEM THOUGH! The way the restaurant/bar is run is completely unacceptable if they wish to continue their business. With a group of 30 people, it took the course of 2 hours just to take everyones order. Party started at 8, and Pee's lady didn't get to order her food till about 10 PM. Ridiculous I know. Not only that, but without letting us know before looking at then menu's they were out of practically half of their food. So for those of us who did order a meal and if that meal came with rice our dishes when served were without. No notice, no anything, no sorry. So when asking the staff about the rice MANY times we were told its cooking its cooking. Needless to say I finished my meal before any rice came. Then when others who placed their orders well over an hour before receiving asked for their rice they were again told its cooking. So those few said well take my food back until its done, then "oh well we actually don't have any."
They were just serving meals promising rice knowing they were completely out of rice!!!! WHAT KIND OF CHINESE RESTAURANT DOES NOT HAVE RICE?!?!?!?!?!?
THE WORST part of this whole place is that the food is actually GOOD! I hate so much that the food was so good and priced relatively inexpensive. My General Tso's chicken was the best I've had in Charlotte, though the terrible service can't improve my rating. If I could give zero stars I would. FYI do not order the Crab Ragoons, they are practically empty... just fried dough.
So The time comes for them to bring out the cake. They bring a package of candles out and hand it to Pee's girl, right in front of Pee. Then bring the cake in the box and set it on a table next to us. I get up and ask for plates and utensils. Then have to ask for utensils again as I was only brought plates. I used my own lighter, own knife to cut the package of candles, and set the cake up to present to Pee. Just terrible service.
So the end of the night, sitting we are all attempting to pay our tabs. I did not order drinks, just one meal. Without notice again I was given a 10% discount for not having rice I'm guessing? Then they had the nerve to put the 18% gratuity in automatically. I said HELL no! So my meal was $7 plus tip and tax. I hand the guy my card to pay, he bring me back my card ran for my meal at $9..... I almost, almost lost it. The bar tender said well I already ran it, then tossed 3 dollar bills at me.
To sum up Wok Bar on a scale 1 to 10:
Service: ( - 5 )
Food: ( 8 )
Service: ( - 6 )
Staff: ( 1 )
Service: ( - 7 )
Damn you Wok Bar. I thoroughly enjoyed the food I actually was served, too bad it didn't have rice. I want to come back here, but I never will. You could have been a staple in my diet!
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