My buying experience was not terrible, it was par for the course when purchasing a vehicle... I'd have given them 4 stars if they hadn't followed up my sale with the most ridiculous communications I've ever been subjected to. This dealership has not stopped harassing me with sales calls, which started with "Would you like to trade in your vehicle?" calls TWO WEEKS after I purchased my brand new SUV! I didn't even have the license and tags yet! The ongoing, repeated, obsessive, won't leave me the hell alone, literal harassment is driving me nuts. I've repeatedly requested my telephone number no longer be used for solicitations (FOR 15 MONTHS) yet this company harasses me EVERY WEEK. This is against the law, and I've finally started taking action. I've filed a police report pursuant to A.R.S.13-2921, and will press charges if it continues (just like I told the Kia salesman who JUST contacted my cell again today.)