Stopped by Papa Gallo for the first time yesterday, and I definitely won't be back. We arrived right before 11, probably around 10:45ish. We were seated right away, but it took about a half hour for anyone to even acknowledge us, and we had to tell them we were ready to order. Around 12 a waitress stopped by to tell us she was going to check on our order, but she never did. Fast forward to 12:30, and we were still sitting there without our food so we left. Pretty disappointing, because the food looked & smelled good, but it's not worth going for the terrible service.