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  • Eff this place. Eff the staff. ZERO damn stars if I could. I got a Groupon and called to inquire about how to use my voucher since generally when theatres are assigned seating, you have to get your tickets way in advance. When I I calles them, no one answered, I emailed them, and they emailed me back telling me I could call or give them my voucher number and they'd reserve the best available seats for me. I tried calling again, again no one answered, I emailed them, no response. I called the next day, again no answer. I drive after work to the theatre and get there 30 minutes early and the girl at the front is absolutely useless and for some reason she is smirking the whole time I'm trying to talk to her. She asks me what number I called and I tell her, she says she doesn't know that number, I tell her it's the number posted on the website and also it's the number I was given in the email response. She goes "oh yeah that is our number... I don't know why he (apparently the guy in customer service) didn't answer, he was here" then she tells me the showing I emailed and called multiple times about is sold out. I ask her "so basically I just wasted my time today,and yesterday" she (somehow still smirking) just shrugs and says yes. I ask "will complaining to a manager do anything?!" She just shakes her head. I had a friend meeting me there too so we both wasted our time and gas and no one was helpful whatsoever at any point. Total waste of money and time and I am never ever coming back to this theatre ever again.
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