Superior Scotch Whisky selection is a great start to this pub-style restaurant, however the owner/management treats the place like an acclaimed 5-star French restaurant, and serves slightly better than sports-bar fare. Reservations for lunch? Reservations to sit at the bar during lunchtime? You're kidding. The "matriarch" owner whose attitude is abhorrent makes no one feel comfortable in this place. Dining alone, I was reluctantly seated (next to a buttress in the back no less) and quietly ate my meal. A man joined a woman seated next to me and remarked how rude the hostess/owner was to him. I remained silent but remarked to myself, "no kidding!" Service was bad all three times I've been (the only option in the area for me and it was minus 20 below outside so I wasn't walking any farther). The only shining star here: the male bartender with a fun demeanor who really can suggest a good Scotch, apparently a seasoned employee. If you can sneak past the guard dog owner at the front and slip into a barstool, get yourself a shot of the SpringBank 12, order no food, and quietly leave.