MISLEADING OFFER VIA PROMOTIONAL E-MAIL
An e-mail offer to receive a $150.00 dinner certificate mentions nothing about a minimum spend of $1500.00. It clearly states you earn a $150 gift certificate for bringing at least 15 guests before a certain expiration date. All criteria/terms were completely met.
When I signed the contract and paid my deposit, I observed the agreement states you earn a $50 gift certificate for each $500 spent.
I pointed this out to the manager; he denied knowing what the promotional e-mail stated and could only go by the one-page contract.
The contract states your gift certificate will be mailed on the Monday following your event. Not so. Mine was mailed 22 days later than committed. I'm going to enjoy my $100 gift certificate because I only spent $1200.00 that evening.
In fairness, I must say the food and especially the service was excellent!