Thanks, Bob, for the quick help finding a duplicate receipts for me. I had not turned it in for reimbursement to me for over $400 and it was taken by someone. Within 20 minutes you located the duplicates and emailed to me. And... when I first ordered 15 hot/cold carafes for a church tea - they were located by another employee and ready for pick up just 2 days later. You are super! Many thanks. We'll be back