I went into Hef's last night and had a wonderful time. Amy was our server and she was wonderful. She took our order efficiently and very courteously. At no time did we have to go looking for her. She made sure our needs were taking care of. When we completed our order, she did it with a smile and was very bubbly in attitude. Our food arrived in a reasonable time and well cooked well. The food was excellent. The fries were whole cut potatoes and fresh not frozen. Amy is what good customer service is about. She was attentive, courteous, with a positive attitude and made sure you were welcome to be there. She really liked working there. I would recommend anyone to go to Hef's Bar and Grill. Don't forget to ask for the artichoke dip. It is really yummy.