The room was clean and nice. There was a bad smell coming from the heater/air conditioner. The 18th floor room is showing it's wear. It's pretty loud. You can hear people above walking and you can hear the outside noise clearly.
The Starbucks is a nice feature.
Some of the breakfast buffet was very good and some of it, was not so great.
The staff in the restaurant is super nice and super helpful.
The front desk doesn't seem to have a great deal of experience, which I learned when asking for help. But they are very nice.
They have great signs in the hotel that ask people to keep the noise down after 9pm. (A very nice touch)
It's a nice hotel, definitely on the noisy side, with a nice staff.