I've never smoked and still haven't but I was planning on visiting my Mom in CA and she has a medical condition that can cause her sporadic pain and she was open to trying something besides prescription drugs. In addition, I have a friend, also in CA, with sleeping issues. I was asked to fill out an info sheet in the front waiting area and provide my identification. After completing this and before being called I noticed that the customers are definitely all varying segments of society, all ages, all races. I felt very comfortable and my initial fear walking in was that I would feel out of place. The Apothecarium has an upscale feel to it, nice decor, fancy chandeliers. When my turn came I was led in the back by one of the representatives to what I would compare to a bank teller situation with no barrier. Being that this was my first time I had a lot of questions and she was more than happy to answer them and educate me on the variety of products they offered and more specifically the ones that fit what I was looking for. By looking at the menu it seemed they had suggestions and price points for every budget. They also had pet products, CBD oil and treats. As far as the pet products go, I do know those can be bought elsewhere at a significantly lower price. You also get a free joint and a nice zip bag with your first purchase.