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  • I bought a used BMW, 2010 and I tried to add Sirius Radio to car, which was not installed as a standard option. It takes a module to upgrade NAV/radio, which is quite pricey. Chapman BMW service first quoted me $1400 for module plus $350 to install. Fine, I'll make appointment. Then service dept called back and told me they did not have module and would have to get from another BMW dealer, but couldn't do that because liability of installing a BMW part from another Dealer? I called BMW North America, and got clearance for the module to be installed on my car, and the price that BMW NA quoted me was $1178 + $417 labor. And that was from Service manager at Chapman BMW, while I was on hold w/ BMW NA. Got off the phone and within 20 minutes, service dept from Chapman called me. Price for Sirius module install was $2100. WTF. I left a message for service manager, and did not receive a call back. Got what I needed at BMW Scottsdale, installed for a lot less than what Chapman wanted. I cant imagine letting Chapman touch one bolt or filter on my car.
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