Now I know why this has such poor ratings. I understand it was busy but today's visit was just not so pleasant to start off I thought a caramel Frappuccino had caramel drizzle on top of the whip cream without me asking, I mean any other Starbucks I go to they have it. Then the guy who's making the drinks just don't look that friendly. I mean if someone says thank you for making the drink don't you think you should say something in return, was this the case no it wasn't. Will I come back to this one ummmm maybe because at least the girl said sorry for the wait and said "you are welcome" after I said thank you for the drink.