Down to the facts.
1. After 30 min, they said they were out of brats to a few people at our table and had them re-order.
2. Their new order came out before our original order
3. Turns out they weren't out of brats later on.
4. Then finally everyone's food came out.
5. 1 and a half hours from sit down to actually getting our food.
Meanwhile, a bunch staff stood in the front chatting the entire time.