My experience here was a pretty pleasant surprise since I came in with extremely low expectations. I chose to stay away from the ramen cause I was sure they would be unable to meet the high expectations downtown ramen joints have set. So, I ordered the mini unagi don and was pleased to find that the eel didn't have that gross taste you get when the eel is not prepared right. However, I did find that the eel was a bit on the cold side, probably because it was also meant to be used to make sushi. I was also happy with the portioning, because I was concerned that I wouldn't be full with a "mini" don. When I got my order though, I saw that the word 'mini' is debatable in describing the dish since I was more than full when I finished it (keep in mind though that I ate this for lunch, when my appetite is substantially smaller). In addition service was quite excellent, as if I was in an actual restaurant! Overall, it's not fair to judge this place from a restaurant stand point b/c at the end of the day it's more like a cross over b/w food court and fast food restaurant. With that in mind then my high score is more justifiable. I was also surprised that it was affiliated with Spring Rolls, which in my opinion has always butchered Asian food and charged a ridiculously high price for it. This place however is ok in books. More like a solid 3.5.