Incredibly rude staff. Google says they do grooming so I called to see what their rates are. Was told they don't do grooming so I asked, since they are in the pet care industry and all, if they had any neighborhood recommendations. I was told that the Yellow Pages and Google are great places to start. I use the vet next door and have considered boarding my dogs here, but after this conversation and "customer service", I will take my business elsewhere to avoid the same treatment in the future and I will be sure to let others know as well.