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  • Scheduled an appointment with Danny B through their website about an hour in advance and arrived about a minute late - which I was ironically prepared to apologize for. Walked in to the shop and saw a guy cutting and another that looked like he was finishing up construction on the place. I've pretty much gotten used to not getting a super friendly welcome when walking in to most barbershops, at least if it's my first time there, but I definitely got a particularly unwelcoming vibe as soon as I walked in to this one. Brushing that low key rude welcome off, I told the guy cutting, who I assume was Danny, about my appointment. He basically tells me he's running late and will get to me later. I asked how long and he said 10-15 mins. Since he was cutting someone at the time I figured I would be next, so I reluctantly sat down to wait. After the cut was over he asks another guy waiting if he's ready. I then asked him if the appointments even matter and he said, sounding kind of annoyed at that point, they do but he's running late. At that point I decided to take my business elsewhere where it would be more appreciated. It's one thing to not honor a prescheduled booking due to genuine error or bad time management. Apparently waiting at their shop after someone else preschedules an appointment is a more efficient way to schedule for those still curious. What makes this worthy of a one star experience are the facts that my appointment wasn't honored, at no point was I offered any iota or semblance of an apology or sympathy and from beginning to end there were rude and indifferent vibes coming at me implicitly and/or explicitly.
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