I went to check in at the hostess desk and apparently the computer was down to check our reservation, which I get. We then had to wait for a table when someone walked in previous to us without one and was seated. I had mad the reservations for my husband's birthday, which wasn't noted since the reservations were missing. They usually ask the dining occasion, and didn't. Once we got our food the garlic potatoes were crispy and brown and the steak to be cooked at medium well was medium at best. We love the one in South Hills. The food is amazing there and so is the staff. We will never return to this one and keep going to the one in South Hills.