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  • After searching every nursery we could for 36" rose trees this late in the season we found out that Berridge was one of the only that still had them and they had a lot. When I got to the nursery I really like the layout of the plants. There are also large trees on the grounds that provide nice shade while you are shopping. I purchased 5 Hybrid-T 36" Rose Trees that were listed as "Firefighter" as the color. There were a couple that did not have flowers on them so there was no way of verifying the color. Berridge offers a 90 day warranty on these plants, so I wasn't too worried. After planting them and a week later, sure enough one of them was white, and not the red that my fiance so dearly wanted. Now I'm in trouble! We call Berridge and they told us to bring it back and they would exchange it. So now I have to dig this rose tree up and haul it back to the nursery. Not exactly what I want to be doing. When I got there I realized that I did not bring the receipt which is the policy for returns. Not a problem though because Bill came out and assisted me and helped me find a different 36" rose tree to replace it. They did not worry that I did not have the receipt because I had left the tags on the tree. The staff, especially Bill was knowledgeable and friendly, and was a great help in fixing this situation. I will definitely return to Berridge and would recommend them to my friends.
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