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  • I found out about Pawsitive Foods last year at the Phoenix Pet Expo since we were both exhibitors there. I was especially interested in talking to them because I had been on an exhaustive search for an easy alternative to the homemade food that I have been painstakingly preparing each week for the last few years for my Doberman that has Chronic Active Hepatitis (CAH). I only had a few minutes before the doors opened at the Pet Expo so I quickly asked Julie if she could take a look when she wasn't busy to see if she had any food that didn't have any copper added to it. (Dogs with copper toxicity Chronic Active Hepatitis cannot metabolize copper and it builds up to toxic levels in their liver. This is the reason why she has been on a homemade diet for so long.). A few days later, I received a message from Julie with a long list of high quality foods that they carry. They listed out the nutrients and sorted by copper content. She and her husband had taken the time to go through every bag of food, figure it all out and type it all up for me. WOW! Not only did they remember to follow up with me, they completely went out of their way to make sure that I had all the info I could ever need. The outstanding customer service did not stop there! There were numerous email conversations back and forth about which one would be the best food for my dog. Julie from Pawsitive foods was incredibly helpful and eager to make sure that I was 100% satisfied with my choice. We finally decided on the right food for Misty's needs, a combination of Great Life chicken grain-free kibble and NRG Optimum Chicken with Vegetables and Oats. Then. get this... SHE DELIVERED IT TO MY HOUSE!! I was blown away. When I asked why they deliver (because it must take up a ton of their time), she said that they want to make sure that their customers are getting their money's worth. They just charge enough to cover their gas to get the food to them. You also have a choice to come pick it up from them or have them ship it to you. These guys are amazing! Seriously. Susan Schmitz Owner/Photographer www.adogslifephoto.com
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