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  • Disappointing to say the least. We decided to eat here instead of another steakhouse because we were already staying at the resort and could have some drinks, eat and walk to our room. Our waiter was not attentive from the beginning. He never introduced himself, so I have no idea what his name was. It took 20 minutes just to get a drink once we were seated let alone order our dinner. When asked about the drink menu he stated the "love letter" was sweet, it is absolutely not sweet, it is definitely more sour and bitter tasting. I couldn't even drink it. Once we did place our order, I ordered the 12 oz filet cooked medium, the filet arrived on the rare side of medium rare, definitely not medium. Fine, they will reheat it and fix it, it should take less than 5 minutes, well once they reheated it, the steak was now burnt. They chargrilled it again, instead of tossing it in the oven to finish cooking it. Brought it to the waiter's attention, he stated that he definitely wouldn't eat that and he would have the chef make a whole new steak, well by that time our sides were cold, and needed to be reheated as well. Reheated green beans are just nasty FYI, and the noise level in the restaurant were overwhelming. I just asked for it to go and for our check. Well, remaking the steak seemed to take way longer than necessary, so I asked to just cancel it so we could pay and leave. Instead someone brought the steak out, since it took so long to pay, and placed it in our to go bag. There were no apologies made or offers to comp any part of our meal, just in case you were wondering. We won't be eating our to go food either, reheated in a microwave $50 steak is not my idea of a good dinner. We definitely won't tell our friends to try it.
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