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| - Justin, Andy, and crew (Kevin, Brandon, Larry, and Robert) restored our faith in the moving industry. Our possessions had to be moved into storage for two weeks while we were in between houses. Our first move, unfortunately, was extremely disappointing--workers were very slow (and we were paying by the hour) and stacked the storage facility very sloppily. The storage unit manager watched the very long and frustrating process and recommended Just-In Time for the second half of our move.
When I called, I was very frank with Andy and Justin about our past concerns and "cold feet" based on the experience with the first moving company. They both calmed my fears and guaranteed a much more efficient move--and their crew definitely delivered!
The two moving vans pulled into the storage facility on time (6 am) with four strong, efficient, polite men who were ready to work. They shrink wrapped furniture pieces (which didn't happen with the other company), pointed out any possible damage for us to document (fortunately, although sloppy, the first moving company did not cause any serious damage!), and packed the trucks quickly and expertly. They were extremely polite (called me "ma'am"), listened to instructions about where to place furniture, and even joked around with us (you need to joke when it's 108 outside!). You could tell there was solidarity among K, B, L, & R--they worked as a team.
They loaded and unloaded our two trucks in just over 6 hours! The bill of lading listed the agreed upon trip fee and cost p/hour--no extra fees or gimmicky pricing. Needless to say, we offered a well-deserved tip and a lot of sincere praise. They all shook our hands before they drove away, and we sensed that Kevin, Brandon, Larry, and Robert truly cared about us and our belongings.
Just to note: We moved from a 4,000-square-foot home, to three storage units, to a 5,000-square-foot home. Just-In Time handled the second half of our "executive" move with professionalism yet with a personalized touch. I would not hesitate recommending them to anyone, especially extremely particular people (such as myself).
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