I arrived for my appointment about 3 minutes late but no worries as the staff still took care of me. The customer service in this establishment is by far the best I have received at any vision appointment ever. The doctor was amazing and took the time to go over all my questions and recommended daily contacts which have changed my life for the better.
The furniture/decor is very modern and nice, I only waited about 10 minutes to see the doctor. After my eye exam, they have you sit on couches in the back where there is flat screen TV, couches, and a fireplace! I mean how amazing. When you leave your appointment you speak to a consultant where they go over your bill and help you order either contacts or glasses. Their selection of glasses is insane--from Tom Ford to Lily Pullizter. The way my bank account is set-up I just window-shopped but I will definitely come here again!
Tip: Fill out the paperwork beforehand online and schedule your appointment online for a faster check-in process and check our their virtual tour at the link below!
http://www.thevisionloft.com/hours-directions/