We stopped in here yesterday for some bagel action.
The guy taking our orders should not have been taking orders. not only did the hubs and I both have to repeat our very simple orders several times, he then told us we couldn't order drinks with him but at the register, which we always place our drink orders with the order taker... He seemed very overwhlemed.
Our drinks took forever. They were busy but the cashier is the drink maker as well apparently. We had to wait for a good 10 minutes for her to make our drinks. Meanwhile we see a manager just walking around, jump on drinks dude!
When we got home we found our order messed up and none of the bagels were toasted like we had asked :( wah wah. Total bum out.