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  • 1st appointment- misdiagnosed. "We have to order a water diverter and/or whatever piece necessary." 2nd appt.- "We were out of that piece, we are going to home depot." Are you serious? Why wouldn't you just drive there get the part then come back and get the job done and done right the first time? punctual is not in these people's vocabulary- they didn't even come btw, I had to actually goto work... they should try that. AWFUL EXPERIENCE. Plumbing company that doesn't work on weekends, are you serious? You expect people to miss 3 or 4 days of work for your incompentence? DO NO USE THESE PEOPLE.
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