I was fiercely loyal to my NYC-area stylist, and even after I moved to Charlotte, I spent the first 6 months pilgrimaging back to my hair mecca (Aire in Jersey City, in case anyone is wondering), because I was afraid of taking a risk on someone new locally. I settled on Shine based on the reviews, and I haven't been disappointed. Chelsea does great cut and color, and I have only somewhat begrudgingly given up on trekking back up north every time my hair needs attention. All the stylists here do great work and they take their craft very seriously, learning new skills and techniques to keep delivering great hair to their clients. It's not cheap - expect to pay upwards of $150 if you're doing cut/color - but well worth it! They also use great styling products - my personal fave is the Kevin Murphy line. If you're concerned about price ambiguity among the various stylists, be sure to ask up front what to expect, since I did get a shock once when I came in just for a pre-bachelorette party wash/style and it ended up setting me back $140(!).