I searched for a jewelry repair place to get a gold necklace fixed and decided on Desert Diamond Jewelers. I called first and spoke to Bill who was very accommodating on the phone by agreeing for me to send a picture of the necklace to see if he could fix it and he said it would be an easy fix. So I went there and he fixed it in 15-20 minutes for about $20. It was such a painless experience. He even cleaned my engagement ring for free. I would definitely go back again and highly recommend him to my friends.