Great customer service and good food too!! Our group of 9 adults and 2 kids went here during the easter weekend. We ordered falafal platters and pitas. After 20 min they came and apologized for not having falafals and said that they can replace them with tofus. We insisted on falafals which they said would require 1/2 hr to prepare. We agreed. They brought the falafal dishes as promised and also gave a 30% disc coz of the wait. !!