We got here at 7pm on a Sunday and there was only one server. The server was ok, maybe a little too informal, but whatever. We were here for the food. We ordered oyako donburi, katsu donburi, and a teriyaki chicken bowl for our kid (there's no childrens menu). The oyako and katsu donburi bowls were heavily salted, and lacking the right flavor. It was probably mostly flavored with soy sauce. The chicken teriyaki was inedible. It was the texture of a leather belt and tasted like charcoal briquettes. How do you get chicken teriyaki wrong? My son refused to eat the chicken. Thankfully the rice was actually cooked well.
This place was rated really well, so we are super disappointed. Avoid this place.