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| - Hooooo boy. Let me start with the end: we left without offering to pay a dime. I don't remember the last time I tipped less than 20 percent. I have never, ever been driven to walking out of a place without paying. What a shitty experience. It wasn't even a mess there or particularly busy, or understaffed, which is the most puzzling part of all this. Here is a list of stuff that happened on our visit. Most of them individually are totally forgivable, all of them experienced in one visit is just not great guys. Not great! Sad!
-11:40 we arrived and ordered
-drinks take so long we contemplate asking the bar for them. Coworker does not get drink ordered but no fuss is made because she is happy with water.
-dips come, wrong queso given to us. It's fine we are happy with the regular queso. Mistakes happen sometimes.
-order more drinks. They do not come and after 25 minutes we ask the bar for them. They've apparently been sitting there waiting for the ever-absent waitress to bring them to us.
-when seated at the bar, I overhear another patron saying "I think they forgot my tacos." I feel you, my friend. They seem to have forgotten our tacos as well. Coworkers tell me they watched two people waiting to be seated storm off because the hostess is MIA.
-table of 5 that arrived 15 minutes later than us have been served their tacos and are given their checks. They leave.
-waitress doesn't check on us until around about 12:50 when she tells us for the very first time that the kitchen is "backed up" does not offer any other details to help us understand or sympathize.
-we agree we are going to get the check and leave regardless of what happens by 1 pm.
-1pm my coworker stands at the podium waiting for the hostess so he can discuss our situation. We have 1 hour for lunch and have been here going on 1 hour and 20 minutes. She does not acknowledge him and stares at the podium.
-I stand up with my arms crossed and say, "Ok, that's enough. We are leaving." Hostess looks at me clueless and says "What's wrong?" Like she hasn't been here the last hour and a half and isn't aware of what is going on in the restaurant she is supposed to be hosting. I pointed out the table of five we watched arrive, get served and leave before we got our food and could barely get served drinks.
-we stand and stare at her waiting for some type of reaction, or acknowledgment and get none so we leave.
It's like everyone here was really stumped by how tacos work. Unfortunate for a taco place.
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