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| - I hope someone else writes a review about this because 'I swear I am not making this up.'
I normally like the pita jungles I have been to (Mesa, Gilbert), and I have had 1 good experience at this Chandler location. However, today I had lunch with a friend and we sat on the normally quite pleasant pation. Now maybe you won't believe this, but midway through lunch 2 men working on the patio started a chain saw fewer than 12 feet away from us. Okay, it stopped after about a minute, only to be followed by more chain saw noise a few moments later. This was followed by an electric sander and pounding.
Please understand that this was not at 3AM or 9PM or some awkward time. This was at 1:45 lunch time.
We cut our lunch short and decided to leave. But before leaving we contacted the manager and complained about the noise. His reaction? Well, I can't control that. Corporate sent the crew out and I have nothing to say about when they work. And the hostess should have asked how everything was. And then, 'we had to do the work because someone got hit by the post that was there...' and on and on. This manager blamed everyone else for the problem--the hostess, corporate, and even insinuated it was our fault for not saying something. Well, sir, you are the manager and the buck stops with you.
You could have at least approached the tables that were out there and offered to reseat customers inside the restaurant.
And as to your claim that you were not aware that customers were being disturbed?
Really.
IT WAS A CHAINSAW.
It made a noise!
It made A LOT of noise!
Noise that was followed by sanding and pounding.
You sir, need to be re-educated. Get a clue about how to handle odd situations --of which I am sure there will be more.
And, learn how to say, "I am sorry for the inconvenience. I understand how frustrating that must have been."
As it is, I found your response unbelievably inadequate.
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